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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Customer service:
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Return/Replacement policy:
0.00/5
taylo3
Verified
1/5

2006-06-13

"SCAMMER WEBSITE!! We placed an order with Arite-International, wired payment 3 months ago and cannot get a response from them! We have emailed, telephoned, faxed and left messages and tried live chat with NO RESPONSE WHATSOEVER. After they sent the confirmation email on March 30, 2006 with our 'Invoice Letter' we NEVER heard from them again nor did we receive the promised 'Tracking Number'."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
ruslover
Verified
1/5

2006-06-02

"SCAM!!! DON'T BUY ANYTHING FROM THIS STORE. THEY STOLE MY MONEY AND DID NOT SEND ME THE PRODUCT I ORDERED. IT HAS BEEN A MONTH AND I HAVE RECEIVED NO CONTACT FROM THIS COMPANY WHATSOEVER. I'VE SEND DOZENS OF E-MAILS AND HAVE CALLED AS MANY TIMES. DO NOT BUY FROM THIS STORE"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
ariteint
Verified
5/5

2006-05-05

"Fast shipment A++,good services from their customer service and fast email response also.

Thanks,
Pat"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
N/A
Is trustworthy
Is consumer focused
Is committed to quality products and services