"This place is a joke. I ordered some water plants online and they arrived in a timely manner but were poorly packed and some were damaged. They also failed to provide a packing slip, so I could identify the damaged plants. After several e-mails and a couple of evasive responses, they still have not addressed my complaint. They are a Yahoo store merchant, but you can not find any merchant ratings for them. I checked the Florida BBB on this place and I wish I had checked it before I ordered from them. If you have any problems with your shipment, beware, they really have no customer service."