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Product & services pricing
4.85/5
Chance of future purchase:
4.72/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
3.34/5


Verified
5/5

2023-12-29

Very Satisfied

"Great pricing and excellent customer service.
Item was very well packed. They followed up with personal emails to ensure item arrived.

Highly recommend!
"

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Verified
5/5

2023-12-21

Best Value for Money

"Placed my Order & received it quickly. Was able to install the motor my self with basic tool. Packaging was good & entire ordering experience was delightful. "

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Verified
3/5

2023-12-20

Service Call

"The water softener system didn’t seem to be working. Someone came to the house, shook the tank and said it’s fine. They then charged us $140. We just had the system installed a few years ago. You would think they could give us some suggestions to check before coming and shaking the tank. I’m disappointed. We had our previous system for over 10 years and never had any issues. "

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Rep reply posted 2023-12-21
A rep from Aquascience.net, AquaScience, has responded:

“Hello, This is the Aqua Science in Rhode Island, We are not associated with the Arizona Aqua Science. Unfortunately, we get their unhappy customers all the time. I do ask can you please edit the poor review it reflects badly on us. Thank you for your time ”


Verified
5/5

2023-11-10

Wow!

"Top notch service! Excellent price and fast shipping. Half what I would have paid locally."

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Verified
5/5

2023-10-31

Fast delivery, well packaged

"Placed our order and received it quickly and it was happy with the heavyweight packaging. Now we just have to install it."

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Verified
2/5

2023-10-31

Refunding

"Don't assume you'll get a refund because you sent something back, better call to make sure they got it"


Verified
5/5

2023-10-30

First order review.

"Good price, great packaging and delivery was fast and efficient. Will definitely use Aqua Science in the future for my water treating products. "

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Verified
5/5

2023-10-30

Good purchase

"Aquasience had the best price and item arrived sooner than expected."

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Verified
5/5

2023-10-28

Fast and correct

"Painless and quick service, parts were correct the first time, very satisfied "

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Verified
5/5

2023-10-28

Excellent Source for Filters / Media

"I have now ordered multiple times from Aqua Science and each time I have been very pleased with the pricing, quality of products and customer service. They are now my go to supplier of filter systems / components."

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Verified
5/5

2023-10-26

leaking tank fitting

"very happy with the help I received from aquascience. very knowledgeable and knew exactly what part I needed."

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Verified
5/5

2023-10-24

Ordering needed well product on line

"Easy to use Website and delivery "

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Verified
5/5

2023-10-23

Bladder tank renewal

"Had best price, fast shipping!"

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Verified
5/5

2023-10-23

Great experience

"Super fast shipping. We had very little water and needed to get the new tank installed ASAP. "

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Verified
5/5

2023-10-20

they helped when others wouldn't

"needed a pump that would work, i already ordered and installed a pump recomended by another co. it didn' work, not enough volume. these guys asked a few questions and sent one that was perfect and shipped it fast 2. "

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