"These guys are great. Items in my order were back ordered and they communicated this very quickly with expected shipping times. I once had a warranty issue with a heater and they quickly shipped me a new one no problem
A+"

"Be weary of extra/hidden charges when ordering from this website. A couple of items that I was interested in buying were actually 35% more than the listed web price due to an extra shipping charge applied at checkout. This is very misleading to the customer as it is not clearly indicated the extra amount you will be charged. I contacted the company regarding this issue, but did not receive a reply."

"This is my 2nd time ordering this website, and it's quick, simple and fast delivery. Everything went smoothly, and got 3 emails confirming it's processed, then shipped. Very good communication and tracking number works. Price is very good compare to local pet stores and much bigger selection of fish medications. Products arrived in 5 days by Canada Post in well packaged box. Highly recommended and will order more in the future."