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Verified
5/5

2008-02-19

"Received two, one terabyte DVR expanders without a hitch. Seems like a quality product and is working fine, so far. They are attractive; mostly plastic but looks like textured aluminum and they are silver colored, NOT the pinkish hue that they appear to be on the internet. What a "goof" on their advertising department's part to give the housing a reddish cast, when photographed! I really thought it would be "flesh cloor" when it arrived. I bought it anyway...
Western Digital's-competitive product, is hard to find and get and not available in the terabyte size. I tried a regular, high quality eSATA drive and the image was unacceptable. I say the price is "high" but there are no better solutions, like buying and assembling components (and have it work) yourself, IMHO.
"

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Verified
5/5

2006-09-23

"Outstanding customer service. Confirmation emails, questions answered, actual human beings with names--what more could one ask for?"

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Verified
5/5

2006-09-22

"I purchased the universal easy upgrade. The product arrived when they said it would, was very easy to use , and very well made . I would definately buy from them again."

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Verified
5/5

2006-09-07

"Fast delivery, easy to use website, good price. Would recommend seller to others."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Being easy to reach
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Overall customer service
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Verified
5/5

2006-04-12

"EZ-UP-Universal ordered online. Vendor shipped immediately and provide tracking, and excellent followup to make sure I had recevied the tracking info. Order arrived via FedEx as promised. Excellent service and vendor."

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Verified
5/5

2005-11-16

"Our high school needed a replacement hard disk for one of our notebook computers. We located a drive at Apricorn. We placed the order and received the drive in three business days. The service was professional, personal, and fast. I recommend Apricorn without reservation. The service is exemplary."

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-11-11

"Promptest service possible brought me an exquisite hard drive enclosure with state of the art imaging software."

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Verified
5/5

2005-10-26

"I ordered two laptop replacement disks, overnight delivery, at ~3pm east coast time. The disks were delivered less than 24hours later (although it said that delivery could take a day to get going). The price was reasonable, the long warrantee is particularly reassuring after a crashed disk. Very good interaction. "

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Verified
5/5

2005-10-19

"These folks are consummate professionals. Great products, fast shipping and knowledgable tech support."

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Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support

Verified
5/5

2005-09-17

"Order arrived on time and in good shape. The product worked in my PC, there were no installation issues."

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5/5

2005-08-12

"Apricorn's customer service has been nothing short of exceptional. I would recommend them without reservation. "

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Overall quality of the company
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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-07-20

"Great item. Fast shipping. Thank you! _____________________________________________________________________________"

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Verified
5/5

2005-04-15

"excellent all around. Very fast shipping and technical support was more than willing to help. They answered all my questions and helped me find the solution to my problem."

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Verified
5/5

2005-03-02

"Ordering on-line was easy and shipping was very quick. In addition, there was even an e-mail informing me of the tracking number."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-26

"Ordering was good, theough I got no order number and some things made me wonder who I was ordereing from. But then got mail to correct my order and I am overall very satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused