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Verified
5/5

2008-02-26

"Great communication and service so far. I like the personal touch by knowing the name of the person you are dealing with. Everything arrived in great shape and at a fair price. Tell Frank what you want and see if he has a good deal for you."

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Verified
2/5

2007-07-23

"If you are considering a purchase fron Antares, be advised that:
1 - You will not receive an order confirmation;
2 - You will not receive shipment notification;
3 - You will not receive any tracking information;
4 - Your CC will be charged immediately.
"

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Verified
5/5

2007-06-27

"I have nothing but praise describing my purchase from this company. Lili helped me and went beyond the call of duty as a first time customer. I purchased a light scribe LiteOn DVD burner. The installation was a breeze and everything works well. I had to purchase a $7.50 piece of software but she included it free. This was a $44 purchase yet Lili's communication skills and customer care efficiencies were in a word beyond the call especially since my order did not amount to much. This is what we all need. Extraordinary customer care. They have all my computing business needs from now on. Pedro Pons, ****@****"

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5/5

2005-11-30

"I have been doing business with Antares Computing for almost 4 years now, which pretty much says it all. Their customer service and technical abilities are exceptional and outstanding. Their recommendations are right on the money and their pricing is competitive. They have answered my questions and provided me and my customers with the highest quality service and support. This company will go a long way and I look forward to doing business with Antares for years to come. All merchandise is always on time and with no surprises. If you have any questions please feel free to email me at navy_buff(at)hotmail.com."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2005-11-23

"check the history before you buy from this site:)."

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5/5

2005-02-16

"Was looking for 2x leadtek PX6600GT TDH video cards and found this place on pricewatch. I usually get everything from newegg.com but newegg was sold out and this place had good ratings and pretty good prices. I live in edison, nj so I'm about 10minutes away. I called up on monday and Lili was very curteous but they were sold out. She asked for my number and said she would call me back. Amazingly, she did 2 days later to let me know they had the cards delivered that afternoon. It's not a store front but a small office but Lili was fine with dropping by person.

It was a really nice surprise to find a store so close to me that had very good prices and awesome people. I'd wouldnt hesitate to order again.
"

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5/5

2004-11-19

"i ordered on at 1 am after hunting extensively for the best and cheapest price... As i check on their site on the 18 later that day, i was charged and in process. When I called on the 19th to see what was going on because my order status read processing and just stayed there. I was told they didn't have it in house and therefore it would be shipped direct from there supplier to minimize the delivery time. 2 hours after i hung up thinking i was going to half to wait till after the weekend for my new camera, I recieved a knock on the door and it's the deliver guy dropping off the camera... The box read 2nd day air. and i paid for ground.

when i need to buy again . I'm comming back for more.
"

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Pricing of products and services
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-10-26

"I can't say enough about the help I recieved. The person who took my order was more than helpful, she (Milli I think)went above and beyond what I would expect an e-tailer to do. To make sure that I was recieving the right product she went to the wherehouse pulled the item, off of the shelf and started reading off the product description the manufacturer had provided. I oreder my product on a Friday and recieved it on Tuesday. I would not hesitate to use Antares again or recommend them to someone I know."

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Customer service being knowledgeable
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-28

"I too "stumbled" across this company 2 1/2 years in a desperate attempt to satisfy a customer who was being very badly treated by a motherboard site in N. Carolina (You know how you are!). I was able to receive exactly what I needed next day, at the right price, by a very knowledgable and courteous staff.
I have since purchased many components and systems for both myself and a variety of clients, and Antares has never let me down! Frank and Lili are the best!!! DO NOT confuse them with the other Antares retailers on this site or the Web!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-08-25

"I ordered a video card from this company on a weekend. Monday morning, they updated their status page to show that the card was out of stock and on back order.

When I called to see if they had an ETA for the back order, they explained that they'd received a shipment from the manufacturer a few months earlier, just sold out the allotment, and had not gotten any further response from the manufacturer about getting any more allotments.

Although I didn't get the product I wanted, Antares Computing was very prompt in notifying me of the status change, and their customer service reps were very forthright and knowledgable when I called them - no bait and switch, no delay or misdirection, no objections when I asked to cancel the order.

I would have no problems purchasing from this company in the future.
"

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Verified
5/5

2003-10-07

"I stumbled across this company last year when looking to do a system upgrade. I purhcased a motherboard and other parts from them then, and most recently ordered two hard drives. Everything was packaged well and shipped promptly. They even shipped the hard drives the same say I placed the order. I was very pleased and would not hesitate to order from Antares again.

By the way, during my prior purchase, I had to speak to customer service because I had a problem with the motherboard I purchased. They were very pleasant and I was able to get things straightened out with little trouble. That was a big plus in my book.

**Just a word to avoid confusion. There is another reseller listed here (and it has terrible reviews) with a name similar to this one. They are not the same, do not have the same website, and are not even based in the same state. This "Antares" is based in New Jersey.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use