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5/5

2017-07-14

Brought from this store numerous times and have never been disappointed in either service or products.

"Excellent company, Love their services and speeds. Been customers for many years. They have great selections of titles imported and domestic releases along with hard to find titles and releases not made available to US.
"


1/5

2017-01-26

These guys sell illegal bootlegs!

"They are well known to sell illegal fake copies.
Don't use them!!
"

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5/5

2011-12-13

"This is one of the few sites that I know of that will give good dvd's at a good price without a hassle of forgetting the customer or give excuses of why the order couldn't be shipped out. They are quick and prompt even if the name changed to shopanimedvd; they are the same people."

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Verified
5/5

2011-11-16

"im from P.R. and i love the fast service and the way they send me the package very secure and the prices are very good"

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Verified
5/5

2008-05-09

" Dear Sir or Madam;
I have bought from this store numerous times and have never been disappointed in either service or products. For me,it is the one-stop place on the web for anime products and they have always given good service in every respect - you should be able to find them equally competent and pleased with customer-service and product(s) .
N.L.Smith
:0)
"

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Verified
5/5

2006-08-11

" Dear Sir or Madam ;
Allow me to once again reiterate that Animekrazy has shown theirselves to be a highly proficient , professional and polite bisiness for I have had very good service in my dealings with them ; my highest recommendation to all you consider buying from them .
N.L.Smith
"

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Verified
5/5

2005-01-09

"I purchased a number of anime dvds from animekrazy during the beginning of December. The web site was easy to use and delivery was extremely fast (priority mail). Animekrazy carries a broad line of import and domestic dvds/figurines including some difficult to obtain import dvds. Additionally, animekrazy has a frequent buyer discount program which provides small discounts on future purchases (which meet certain minimums) and provides free shipping for orders over $100 (media mail only unfortunately).

In short, shopping was fairly easy and pain free.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
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