ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5

1/5

2023-12-27

Received 1000 rounds damaged by water

"I should have opened the box when I received it but this company is in Houston and put too much trust in our Texas company, I should have read their reviews first. After I opened the box, the ammo was found corroded and boxes wet with mold on it. Contacted the company and the answer was they could not much since it’s been over 30 days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-07-02

Great service, quick shipping

"I was hesitant to buy from them after reading reviews about them. I’ve been looking months for Winchester 9mm 124+p Defender. I finally found some on their website, I wanted to verify they had it in stock so I called and they did confirm. Still a little hesitant from the reviews, I went on line and purchased some. Much to my surprise, in less than 2 hours I received an email from them saying my order was being shipped and they gave me a FedEx tracking number. In less than 36 hours, I had my ammo. I’m very pleased with them and will recommend them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-02-10

SCAM

"Ordered 7.62x51m and was emailed wrong information and was told i needed to verbally call in to verify information about my order.. called their number they provided in a total of 34 times in 24 hours because they had stated they would cancel in 48 hours if not contacted. continued to try and reach out and was told "due to high call volume, you have to call us." when all i have been doing is calling them. emailed and texted them. "MARK" was clearly incompetent and would reply to me message but only to tell me what was said previously. customer service is less than a joke. in fact a joke would be better than to deal with these idiots. Gives off a SCAM vibe 100%"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-12-18

POOR CUSTSOMER SERVICE

"FORGET ABOUT AFTER THE SALE SERVICE. I ACCIDENTLY KEYED ONE WRONG DIGIT IN SHIPPING ADDRESS. EMAILED THEM 5 MINUTES LATER. THE NEXT DAY THEY TELL ME TO CALL FEDEX. I CALL FEDEX THEY SAY ONLY THE SHIPPER CAN CHANGE THIS. I CALLED AMMUNITION TO GO AND THEY REFUSED TO HELP. SO, I HAD TO FIND OUT WHAT WAS AT THE WRONG ADDRESS...A GROCERY STORE AND CONTACT THE MANAGER TO MAKE SURE MY AMMO DIDNT GET IN THE WRONG HANDS....THANKS AMMUNITION TO GO P-*H/UC-K YOURSELF"

Detailed Review Benchmark + -
Overall customer service

4/5

2020-07-07

THEY'RE LEGIT

"I ordered a box of 9mm, and they emailed me a couple days later for a ID Verification. I sent them a pic of my ID, and my box got here 3 days later! They're legit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-30

ordered 9mm ammo

"I ordered 250 rounds of 9mm ammo on 6/28/2020. Received 250 rounds of 9mm ammo as ordered on 6/30/2020. I was surprised and glad after reading the reviews. 5 stars from me for your service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-06-12

Excellent first time experience with Ammo To Go.

"After comparing prices online I decided to purchase ammunition from Ammo To Go. I do not regret it. I was able to track this Fed-Ex shipment and my order arrived in 6 days in excellent condition. I am very happy with this experience and will order from Ammo To Go again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-03-27

No response from Ammo to Go

"I ordered 1000 rounds of Wolf 9mm ammo from these clowns. Emailed them 3 times, phoned and left a voice mail. NO RESPONSE! DO NOT ORDER FROM THESE CLOWNS!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-03-24

No customer service

"I misordered40 cal not 9mm. Called minutes after noting error got voicemail.sent 3 emails no reply. Got shipment today finally heard from them.
I paid 26 shipping they want me to pay 26 to ship back and then give me 90 percent of cost as a store credit. Only online business because they don't have to look you in the eye while robbing you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2018-06-15

Very Good Experience, Fast Shipping

"I ordered a case of 38 special revolver ammo that I felt I got at a fair price and it arrived fast. I didn't get a confirmation email and had to call their customer service team. I got a human on the phone quickly and it actually turned out, the confirmation was in my junk mail folder. The ammo showed up two days later. https://www.ammunitiontogo.com/index.php/cName/pistol-ammo-38-special"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-02-04

what customer service? what customer service?

"I bought 5 Korean surplus AR magazines. One has defective feed lips. 3 won't hold the bolt carrier group open after the last round is fired. The other one seems to function properly but I just don't have any confidence in it. I was told I called their customer service too late in the day for them to deal with my problem--they asked me to email so I emailed. Now they ask me for pictures! I think they're going to just keep asking me for stuff until I get so frustrated I quit bothering them. I am very dissatisfied, and Ammo to Go will never see another penny of my money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2014-08-06

"Very straight forward business. You buy and they sell. But, EXTREMELY POOR customer service. I ordered three Glock magazines and they gave me two Gen3 instead of Gen4 mags. A previous order they had given me all Gen4 mags. I contacted them and basically told me they won't exchange them. Their customer service is your run of the bull, dodge the problem responses.

Buy at your own risk.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-01-21

"Ordered over $2,000 worth of ammunition from Amm0-to-go. My order was missing 1,000 rounds of Fiocchi .45 ACP. Ammo-to-go refuses to reimburse me and insist that UPS stole the ammunition. This is impossible because 1) the 1,000 rounds of .45 were packed alone in one box (according to ATG), I reiceved four boxes with 2 boxes each underweight 38 and 16 pounds for a total of 54 pounds, which is what 1,000 rounds of .45 weighs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-12

"I have purchased 2 ammo orders with ATG. The price is competitive and ammo selection was good.
I received my second order today and the ammo boxes were damaged. Fifteen boxes of 7.62 x 39 were just put loosly into a box. I have 5 or 6 boxes damaged so bad that I had to tape them up. I may not order form them again. M B
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2013-05-02

"1. They DO NOT have products in stock as advertised.
2. They don't inform you of the shipping delays until you have completed your order. (i.e. After they have taken your money.
3. Poor customer service, No tracking updates, and slow response to email and phone messages.
4. Refund - FORGET ABOUT IT !!!
5. It's a scam !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges