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Verified
1/5

2013-07-18

"I placed an order with Amerinmax through ebay like the previous review for a laptop power cord and the only available info on the item was that it was 19volts and the item was for my laptop. When I reported that it was incorrect for my laptop (apparently there are two models with the same name) and mine took a 19v but the wattage and amps were different and the plug was slightly larger they sent me an email stating it said the info on the page which it was not.

Here is the kicker, I log in today to see a note at the top of the page for the item stating that the item has been updated and it now shows the missing info that would have helped me decided to buy this item or not. Which I would have not bought since the info doesnt match he back of my plug. They offered to refund my money -shipping cost -restocking fee and then tried to update info on the page to cover their butts. Apparently they do not realize that the ebay pages tell you when the seller changes things! Shady shady business practices. Wont touch this company with a 10 foot pole ever again.
"

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Verified
4/5

2010-09-21

"A laptop AC adapter was purchased from Amerimax Advanced, through their eBay store front. The order number is the eBay item number.

Unfortunately, this $8 item arrived dead-on-arrival. Emails to Amerimax's customer support were respnded to fairly quickly, and they immediately advised that I need to ship it back at my expense for a replacement. I balked at that--I wasn't interested in making a return, I just wanted them to live up to our contract: I send them $8, and they send me a working AC adapter.

Eventually, they advised me to ship it back USPS, and to not spend more than $3. If the item was found to be defective, they would reimburse the return shipping.

It took them awhile, and the communication was spotty, but they eventually made it right.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges