ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.63/5


2/5

2024-02-16

Ordered a book

"Ordered a book, some fool decided to cram it in a letter box. Packaging destroyed, book sustained damage too. Honestly, you'd think someone would have some common sense."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2023-11-26

Ordered air band radio had a message

"Ordered air band radio had a message saying your delivery is next, half hour later another message saying had an issue with your delivery will try again. An email message said no one answered door but CCTV showed no one from amazon at door.
Not impressed!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-07-21

name of **** toys printed instead of name of customer

"My neighbours **** toys were delivered to me. The packaging was discreet (the normal brown box with an address label on. But instead of the name of the neighbour it had the name of the **** toy on the address label.

The only sense I can make of it is that it must be all be done by computers with no humans checking anything. But the delivery driver should have spotted it
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-05-22

amazing store

"best selling product. good quality thats amazing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-06-01

excellent service

"I live in South Africa and ordered a computer processor from Amazon.com in the United States. Following the order, the package was delivered to three different states before arriving at JFK Airport in South Africa. Thank you for your excellent service, and congratulations to Amarex on a job well done in delivering the package to my doorstep well ahead of schedule.
"


2/5

2020-09-06

Over priced and delivery scam

"Mainly overpriced, but the worst is that many times they promise a delivery date they cannot fulfill, especially the 3rd party suppliers, even if they are under Prime.
Even worse, when you try to get your money back, they say it takes 5-7 days to refund, so that it doesnt feel like it is worth waiting for your money so you wait for the delayed delivery! And before you can even ask for your money back, you need to contact the reseller and wait another 48 hours to get a response from them! So in the meantime the package may have arrived...

Example: You find something that has a delivery of 3 days in amazon, and 5 days in another company. You choose amazon for faster, and you pay a bit more for this. The product doesnt arrive in 3 days, so you call them and they say you need to ask the retailer and wait up to 48 hours for the answer. so now it is 5 days without your product, which hasnt arrived yet. You ask for your money back and they say ok now you need to wait for 5-7 days to get your money back... and while you wait and you cant buy something else from somewhere else because you dont know what will happen, you receive the package 5 days later...
So you paid extra, and you got the product in 10 days instead of using another reliable company to get the product cheaper and faster!!
In the meantime, amazon still sells the same product promising 3 days!! even though you know it takes 10 days!! And you cant do anything about this, because its all in the terms of service... you agreed about that.

It happened to me with overclockersuk who sell through amazon prime, I have been shopping with amazon for quite a while, I know I pay more, because I always check the price with other sites like ebay or directly form the shops, but its not worth it this way, they have taken advantage of me a few times... no more
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-09

Great buy

"I had a great buy at the Amazon Store.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-08

fast and easy

"got my charger and phone case from the UK seller, shipped very fast, quality of service was excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-07-13

Inadequate

"This issue has been going on since the 20/03/18 and still I have not received the replacement watch that you promised to send me? Your customer support is completely inadequate and your integrity that you mentioned is nonexistent and as for amazon uk they promise good customer service and support but that is nonexistent to,both XY watch and amazon uk in this instance have proved to be a complete and utter farce. "


5/5

2017-11-07

great store

"I always had my product delivered and found great promotions on Amazon love it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-11-22

Perfect Topist microfirber car wash mitt from Amazon

"Got a soft Topist car wash mitt at Amazon.co.uk. It's cute to use, and we don't have to worry about a scratches on our cars. Love it. Fast delivery service, and good quality product at reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-07-20

Love Amazon love Topist picnic blanket mat

"It's a nice time to go shopping at amazon stores. There are a wide range of products at reasonable price. The high quality items and fast delivery services there comfort me a lot. Recently, i bought a Topist picnic blanket mat for fruit feast in the open air. I receive with 3 days, and it looks nice! Everything is so nice there, just enjoy it! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-06-23

Power me up super fast!

"I bought a great power bank on Amazon.co.uk, the SELECTEC Pocket Size External Battery Charger Portable Power Bank for Android and IOS iPhone Smart Phone Tablet, 2.4 Output 4000mAh White. It's the same size and shape as an iPhone 5. It is quick to charge up by USB and then when you are out and about and running low on battery pop your charger in and away you go - it charges your device quickly and efficiently. It also features a light so you can see how much power it has left. I hope you find the review useful. Thanks. I am really happy with mine and would totally recommend this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-05-28

Trusted, but price higher

"Amazon always my better choice, order a lots of items from it.
Good service and quick delivery.
But normally will higher than much other website.
Met problem easy exchange.
Only have to say is price not good.
I heard from my friend who selling on amazon fee over 15%.
I think this is why price too higher.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-23

Good Company

"Everything I've had from Amazon. I have been very Satisfied with, from adult and children's clothes, to my childrens xbox 360 games and other games, from toys to pet products, i would recommend this site to anyone ****"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges