"I've never had a problem after years of use. I use the Amazon Chase card, I get money back, and free shipping on almost all orders. I also get to stream stuff on Prime. What few items I've returned I simply took to Kohl's for easy return shipping. Plus, I get a Kohl's discount card each time. "

"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "

"It was delivered but it didn't get it ..someone stole my package...please help I need a refund or a reorder please. Not the old Amazon we were familiar with no wonder othe4r online company from afar is booming really being left behind old company "

"Amazon does have a lot of items to choose from. However, they charged me to much for shopping."

"Sometimes orders came wrong not as description but overall nice prices according to the quality."

"THey could pack much better. Just add more paper or bubble tape."

"I purchased the Arrow ER200NB electric brad nailer for projects I am working on. I have a smaller
Arrow brad nailer but needed one which used longer nails. I have been very happy with both. I am a 78 year old woman and have no problem using this. It's easy to load and not too heavy. 1117
"

"Poor customer service; poor return service; Items rarely arrive on time; difficult to get hold of customer service; mostly poor packaging; mostly junk from China where I can get anywhere else if I wanted it; Expensive prime with no real benefits, I can order without Prime and get stuff in the same amount of time. I switched to Walmart +; they deliver the same day within a few hours, even groceries; Chinese junk is delivered in 2 to 3 days - just as fast as prime; Paramount + is free with Walmart +; Returns will be picked up from your house from the closest Walmart or picked up from your house from Fedex; or just bring it back to Walmart when you visit. $99/year"

"Slow shipping, bad service"

"Họ yêu cầu tôi cung cấp rất nhiều giầy tờ, nhưng vấn đề không bao giờ được giải quyết"

"I will never use any service from this company again"

"But many item r overprice and we r paying unfair price cuz of 2 day shipping and getting rip off which china seller makes money that’s the part I don’t like "

"vou comprar novamente sem duvida"

"This is in reference to the way Amazon is handling an international "wishlist" purchase and shipment. There are many reasons why someone would want their personal information hidden, and that should be respected. Up until recently, Amazon appeared to be doing just that until the last 2 shipments, one in Sept 2022, which was somehow resolved by someone at Amazon and did not care to divulge how, and now with this Oct 2022 order & shipment (Order # ***-*****-470023).

First, I was hung up on by the last Amazon CS agent. I know I kept calling, hours and hours of time, over 6 days, trying to figure out why the shipping on the order was so messed up. Sensing Amazon was behind this all along and confirmed by Amazon CS agent Colin M, I continued to press my case with no resolution, the shipment is still stuck in a DHL "Clearance event" (DHL tracking numbers: *****62020 & *****72052). Something is definitely wrong with the way Amazon has set up international shipping with DHL and maybe other carriers as well. All I know is from April 2020 to Aug of 2022 we never had an issue with shipments, using Amazon, from the US to Romania. And now we do. We checked the EU regulations and nothing changed that would affect our orders to Romania. Also, in the last month (Oct 2022) we have used other shipping companies besides DHL, using different online companies, rather than Amazon, with ZERO issues. Something stinks and it is coming from the halls of Terry Av N.

We were told by Amazon, that there was nothing they could do. We were told by DHL.ro that Amazon needed to fix their waybill. In the meantime, I am out $250, my family is without the blankets and gifts I sent, the shipment is in limbo for however long ..., and all we can do is wait for DHL to send the shipment back to Amazon so I can get a refund? - if I can get a refund.

Amazon is so huge, I doubt this will go anywhere. But I will post to as many sites as possible."

"Gets my packages on time and has lots of stuff to buy!"