"Love! love! love the product! Got everything faster than promised, and the price was the lowest out there! "
"If you have never bought from this company before or are generally leery about buying through the internet, rest easy. This is easily one of the best mail-order companies I have dealt with in terms of customer service. I received an item that was damaged in shipment (I attribute the fault to the manufacturer's packaging and the carrier handling, not AllegroShops) and they bent over backwards to resolve the issue. If it hadnt been damaged, I would have rated Shipping Process higher. All communications from their staff were consistently friendly and professional--no adversarial tone or skepticism. Their shipping is extremely fast--I got the item in only a few days. And the icing on the cake is that their price for the same exact item was less than I found it through other dealers on line. Buy from them with complete confidence."
"This was my first experience with AllegroShops, but they treated me like a long-time customer."
"OMGosh - if you are not 99% sure you want their merchandise, look somewhere else. Their returns system is HORRIBLE! It cost me $30 to try on and return a pair of shoes!. They charged me for shipping both ways and a %15 restocking charge. It was going to be %30, but they renegotiated with the supplier!!! 2 days and 6 e-mails later, I now have all the numbers, bar codes, labels etc to send off ONE PAIR of SHOES! How can they possibly compete? Their merch is not unique. Anyway, glad this is almost over."
"I can't say enough good things about Allegro. I ordered a snowglobe for my mother for Christmas. When the snowglobe arrived, there was a defect with the product. I snapped a picture and sent it along to Allegro hoping someone would get back to me. A few hours later, I received an email stating that they were sending out a new snowglobe and there was no need to send the defective one back. They have been great from start to finish! I would recommend Allegro to anyone. It's obvious that they truly aren't satisfied until the customer is happy with the product. Thanks for all the help!"
"We are enormously pleased with the service we received from Allego and intend to use their service in the future. Thanks for the opportunity to let you know."
"I was very satisfied with the service provided by AllegroShops this past holiday. I am currently living in Barcelona, Spain, and when I needed to place a last minute gift order to my loved one in Santa Monica, California, they were very helpful and prompt with ensuring that my order made it there safely in as timely fashion as possible. The original delivery date was a week out from Christmas, and of course, I had wanted there to be as little time between the actual day of Christmas and the delivery of my gift. After requesting a sooner delivery date and complying with a few necessary verification steps, (since I was out of country and they wanted to avoid as much risk of fraud as possible), to my joy, the gift ended up arriving the next business day after I had placed the order AND the shipping was free. Natasha and Ira, two customer service reps at AllegroShops, were extremely prompt, polite and professional in directly addressing my requests. Sufficed to say, I definitely recommend this company to anyone seeking to send an excellent gift to their loved ones, friends or family!
Sincerely,
Satisfied Customer in Barcelona, Spain"
"Fantastic seller. My item was shipped very fast, and arrived packaged will and in great condition. Free shipping and great prices helped me make my decision. I'm glad I did. I will shop Allegro again."
"?ustomer service did a great job,thank you! Free shipping and fast delivery!"
"Fast shipping & great customer service! Highly recommended."
"I have nothing but goods things to say about Allegro Shops. From the first piece of correspondence to the last, I have been 100% pleased with my transaction. Top notch customer service, superior product, and great price. I ordered and white leather office chair and I couldn't be happier with my purchase. There was one small defect (due to the manufacturer) and Allegro Shops took care of it immediately! Thank you!"
"I ordered a small figurine and it arrived I six pieces. Allegro had the manufacturer send me another, and it was broken in half. Alegro had the manufacturer mail me ANOTHER. The figurine is beautiful ! AND Allegro Shops is more interested in customer satisfaction than the "bottom line). I would DEFINIATELY order through them again.
Barbara L
"
"This was my first experience with Allegro Shops. Customer Service was OUTSTANDING! They went beyond the "normal" acceptable steps for customer satisfaction. They "checked in" often and followed through until complete satisfaction with the transaction. A+ effort and accommodation. Wonderful experience!"
"My experience with Allegro Shops was top shelf. I had erred in my entry and emailed them with a request for support to correct the entry. They responded immediately, ushered my request with another vendor and resolved the matter quickly to my satisfaction. The vessel sink arrived well packed for preservation and the price was outstanding. Thanks."
"Another excellent buying experience with AllegroShops. Still the best price I could find on the internet. They even went so far as to contact the manufacturer on my behalf, to make sure my order was shipped on time. Thanks again."