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0.00/5
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Verified
5/5

2007-01-21

"I purchased a martial arts custom embroidered black belt for the style of martial arts that I've founded: Won Shu Gon Gung-Fu, loosely translated as "Jaguar Style" Kung-Fu in English. They shipped it within the timeframe that they advertised. "

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Verified
1/5

2003-10-16

"I have ordered since july and there has been no notification of whatsoever. like other comments they disconnected their line, do not answer phone calls or emails and now i might have to deal with suffering for those charges cause i am having problems with credit card company since it has been a long period of time. if anyone knows what i can do to reverse any of these please post another message on this forum."

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Verified
1/5

2003-09-23

"DO NOT ORDER FROM ALLBLACKBELT.COM until they post a notification that they corrected and have filled all back orders!

I actually have two invoice numbers, the second invoice number is 20030623223539245 also dated June 24-03. I also received an immediate automated response of the receipt of my order and also have yet to receive any response to e-mails. One of the customer service numbers "has been turned off at the customers request." They have shut off their Main Customer Service number and do not answer the other.

There is a note attached to the upper right hand corner of their home page that if you go to gives you the explaination that they are going through managment changes. I would have thought that if they had any real good intentions the first thing they would have done it contact all outstanding orders to let them know what was going on.

What bothers me is that looking at the web site which they do seem to be updating that they are still taking orders with at this time I would assume with no intentions of filling those orders either.

I will also be contacting my bank to have the charges removed.

Dojo-ma
"

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Is consumer focused
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
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N/A
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N/A
Making decisions on their own
N/A
Resolving problems
Overall customer service
Customer service being easy to reach
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Overall web site
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Speed of web site

1/5

2003-09-04

"I dont know the invoice # cause I havent received what I had ordered yet. I recomend not ordering from these people. "

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Is trustworthy
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process

1/5

2003-08-04

"I purchased a dvd from this company and got a little anxious to recv. it so I tried
to call them to see if it had shipped. That's when all the fun started. When I
placed the order, I got an email immed. that said they had recv. the order.
Apparently this is their tactic to give buyers a false sense of security. That was
the only communication to date I have had with them. I have tried emails, phone
calls, etc. They do not answer their phone and the 800 number has been
disconnected. Apparently this is the way they do business, I found some sites
that reported the same exact behaviour towards other buyers since at least as far
back as November of last year. BEWARE!! At this point I don't even know if they're
still in business so I contacted my credit card company and had the charges
removed. I can understand businesses sometimes have financial difficulty but you
don't charge a customer when you have no intentions of delivering. That's just
flat wrong.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
N/A