ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2009-09-18

"Good products and prices ... They do not carry a large selection compared with BestBuy or Microcenter but they do provide great service and their prices are ok. The staff is knowledgeable and willing to help. They also fixed my laptop. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2009-02-09

"The description of the product:

Microsoft Wireless IntelliMouse Explorer
-Longer battery life
-revolutionary tilt wheel technology
-Optical
-Wireless
-5 x button (programmable) 1
-1 x scroll wheel (programmable)
-Wireless
-Radio frequency
-Metallic blue
-(2) AA alkaline batteries are included

What I got is a mouse without the tilt wheel, without batteries and gray, it's an intellimouse explorer 1.0 and the description is the spec of the intellimouse explorer 2.0, it was cheap but I wanted the 2.0, I'm not going to return anything but I am never going the buy anything again there.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-28

"This is a terrible merchant! They are very rude and hung up on me after I asked about their return policy. It is very clear that their last concern is to make customers happy. STAY AWAY! STAY FAR AWAY FROM A2KPC! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2006-06-18

"Great service and prices! I actually visited their showroom in Alexandria, VA, they ship from there, so anything on their site that's "available now" is at that store. I got a tv tuner and some thermal paste that I didn't want to wait for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site