"This shop is definitely out of business and has stolen their customers money. Just like others here we ordered in December and have been ghosted since. They will not respond and have no phone number listed."

"Same as everyone who ordered from their web site in December 2023 - no response on my order and it has been drying forever. I just want my order finished - if its gonna take longer let me know. Feels like they stopped the business and stole our money. Their facebook is also down now. I have sent 3 emails over the past 3 months and not a single response always understanding they may be busier than they thought and just politely asking for an updated timeline. I feel like i have been scammed."

"I ordered December 14, 2023. I understand its a busy time. However I have not received any communication from the shop. No "Proof" to approve. No email stating they're behind, but working on it. I have reached out twice for a refund and have heard nothing. My order still states my "wood is drying" "

"I ordered a military plaque for my husband on November 18th, 2023. After inquiring about my order I received an update on December 5th. Since then I have received no responses to multiple emails sent. I requested a refund and, once again, have received no response and no refund. Do not order from this company. They do not communicate and do not fulfill their orders. As of today, February 2nd, 2024, I still do not have my product or a refund."

"I swore I would never order from them again due to poor communication. Well I did anyway and it has been 4 weeks since I placed my order and absolutely no communication from them at all. I don’t know how they stay in business. "