ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2010-02-21

"I bought 20ft internet cable and received it. It was much cheaper than other places, and the shipping was free. It works fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-09-14

"HORRIBLE EXPERIENCE. WAS RETURNED TO THEM TWO WEEKS WITH INSUFFICIENT ADDRESS LABEL EVEN THOUGHT THE ADDRESS PROVIDE WAS CORRECT SINCE THEN HAVEN'T HEARD ANYTHING AT LEAST SIX EMAILS HAVE BEEN IGNORED WOULD NEVER RECOMEND THIS PLACE IN FACT IF I RECIEVE NOTHING SOON I PLAN ON SEEKING LEGAL ACTION. EVEN THOUGH IT WAS ONLY TWENTY DOLLARS NO COMPANY SHOULD GET AWAY WITH RIPPING THEIR CUSTOMERS OFF."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-07-04

"Not a good experience. Ordered three USB serial adapters on 4/20 - bought the ones listed as using the Prolific chipset and having the best compatibility. Adapters were shipped on 4/23, arrived a few days later. Although they appeared as advertised, testing showed that they were not based on the Prolific USB/serial chip, but on some unknown brand. They did not work with the Linux drivers for Prolific chips or with any other Linux driver. In addition, the USB cables provided with two out of the three were defective.

I wrote and requested an RMA for a full refund under the vendor's "Satisfaction guaranteed" promise. It took several messages and about a week to get a response and RMA instructions. Mailed the adapters back to the vendor; USPS confirmed delivery on 5/4.

The vendor didn't even acknowledge having received the returned product until I sent an email on 6/11. I emailed again on 6/25 to ask when my refund would be paid. My PayPal account was finally credited on 7/4.

So... product was defective, was not as advertised on the Web page, and a simple PayPal refund took 2 months to process.

I'll buy elsewhere in the future... I'm afraid that this purchase was another proof of the maxim that "buying cheap can be very expensive".
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-03-24

"Very Unsatisfied. They sent the wrong model, on contacting them they asked me to send the item back. I sent the item back to them, and have not heard anything from them since. I used delivery confirmation and they received my return on March 8th (15 days ago). Seller refuses to answer any emails. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-06-07

"This is an excellent retailer. Great product, great price, no shipping charge, shipping was quick, and they accepted Paypal. Would definitely shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2006-03-23

"Low and attactive prices, very fast shipping. Definitely recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2006-01-17

"Superb service (ordered on a Saturday, delivered cross-country on Monday) can't be beat. They were extremely efficient with a follow-up question as well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A