"Start to finish, I had an excellent experience with Adams Toyota. Stanford Fassett and Ryan Dill made this process easy from start to finish and were a pleasure to work with. "
"Thanks to Tammi in parts I got the right stuff.
She checked and double checked everything.
"
"Ordered a part for my grill online which had no picture to verify it was the right part but the service folks kindly helped me get the right one ordered and helped me return other one. Made my day. "
"Tried to order something that appeared to be in stock only to quickly find out order cancelled because it was out of stock. Can't complain about the process only how long it took to find it"
"I am a DIY and buy lot of parts from Adams Toyota. The parts department staff is professional, fast, accurate, prices are good, and it's always a pleasure to shop there. Also, the coffee is really good. LOL"
"Lack of communication and paying 15.99 for shipping and it’s not express is crazy "
"Just got a (new to me) Camry and needed floor mats and a cargo mat. Ordered online, quick response, easy pickup. They even carried them to my car for me. Very fast and friendly service! Thanks"
"I cannot believe the add ons for new cars - that is ridiculous. $5k enviro guard? Pass. "
"Phil S. always does a fast, efficient job and is nice too in parts. "
"The gentleman that helped me was welcoming, humorous, helpful and kind!"
"Was having car issues. A shop tried to tell me I needed a new transmission, so I ran diagnostics on it myself. Found out it was a misfire, and replaced the spark plugs. Now it runs like new. Funny how that works! Took 3 days for shipping directly to my porch. Couldn’t be happier. "
"I ordered online a battery from this dealership for my FJ Cruiser. It was the nearest Toyota location showing from the list. When I arrived the next day to pickup the battery, parts department is already closed. I explained to them that I drove 90 miles away to pickup the item and if possible get the item so I don’t have to come back Monday. One of the sales representatives spoke with the manager. They were able to worked it out and located my order. They even loaded the new battery on my vehicle. This place provides great customer satisfaction who valued their exceptional service regardless of the store policy. I was so grateful that they granted my request. One delighted customer here and I highly recommend this dealership for parts and vehicle purchase!! Thank you! "
"Although Toyota’s corporate parts ordering website is a very clunky (no fault of Adams Toyota), Adams Toyota Parts Dept offers very reasonable prices compared to other on-line sources and the order was fulfilled promptly and accurately. Recommend Adams for on-line Parts ordering. "
"Great! Ordered an accessory online and the part arrived within a week. It was the correct part and it installed easily."
"Fast shipping, but cabin air filters were smashed up by other heavy parts in the package. Engine filter I bought was shipped in a separate package and was not damaged. They were bubble wrapped, but that didn’t help. "