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1/5

2023-12-08

5 YEAR LOYAL CUSTOMER DENIED COVERAGE

"I have been a loyal customer since 2018 with Progressive - never missed a single payment or was late. I recently got engaged so I wanted to bundle my Progressive policy with my fiancé. Progressive advised me I had to cancel my existing policy & start a new one with them. I called in to Progressive to tell them I was getting a new policy WITH Progressive, and that I wanted to cancel my current policy with Progressive so I did not have 2 that were active. They advised me to fill out an affidavit dating & signing. I did. Shortly after, Progressive CANCELLED the new policy saying I had a LAPSE because I canceled 7 days before my new policy began. Because of this, I am not able to get car insurance for 3 YEARS FROM ANY COMPANY!!! I pleaded and begged the customer service rep that it was a mistake and asked for the audio call recording because I told them I was going from Progressive to Progressive. Shouldn't Progressive have given me ANY type of directions on how to go from an old policy to a new policy??!?!?!

I have an email in WRITING to Progressive (PRIOR TO CANCELING) stating that I had a new policy with them and that all I wanted to do was cancel my existing policy & keep the new policy so there was no confusion.

I have children and a family, and now I am unable to drive for 3 YEARS due to the lack of guidance from Progressive.

The manager at Progressive would not give me any names on who I spoke to what so ever.
"

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1/5

2020-02-21

Good website, poor returns

"Bought an item from them, but while it was being shipped to me there was a change of plans to no longer use it. Returned it unopened in their original packaging and they claim it is too scratched for a refund. Clean easy to navigate store, but I'll buy elsewhere next time."

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5/5

2018-11-21

Excellent company!

"The helpfulness of the company’s team is really amazing. Vladimir Kovalyov and Ihsan Ali are very
knowledgeable professionals. They are great individuals and team players as well. Thank you very much
for your help guys! The products of the Progressive Automations are of an outstanding quality. All
technical characteristics of the products are exactly the same as mentioned in the data sheets. I have
checked their products several times and every time I was positively surprised by the highest level of
quality. The prices are very competitive. I must admit they are the lowest in the market for such quality
equipment and services. Therefore, the Progressive Automation is the right choice for the projects in
robotics and automation field and in other fields as well. You do a great job guys! Thank you once again.
See you soon for the next project.
"

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Verified
5/5

2014-06-17

"Very good with delivery and equally as good with returns. I will definitely re order from them. "


Verified
5/5

2014-06-09

"Progressive has always handled my orders quickly, and efficiently. I look foreword to future purchases."


Verified
5/5

2014-06-03

"Actuators arrived as described, good product and excellent service. Will buy again. Thanks!"


Verified
5/5

2014-06-01

"the sales person on the phone was both well informed regarding the solenoid valve and helpful....I will definitely use the service in the future as needed"


Verified
5/5

2014-06-01

"I received a damaged parcel and PA sent me a brand new set! Great service!"


Verified
5/5

2014-05-30

"The service reps are very good and responsive with problems and help when needed"


Verified
5/5

2014-05-28

"Phone conversation cleared up all questions that couldn't be answered online. Great quality product and performs well. Used in an airplane cockpit "


Verified
4/5

2014-05-28

"Some items of original order did not ship, but the company made it right and have been good to deal with. "


Verified
1/5

2014-05-28

"Their service sucks, takes forever to get my items"


Verified
5/5

2014-05-27

"Great tech support, knowledgeable staff, prompt delivery and great products performing exactly as advertised. Ajay Arora told me which actuators, brackets, and switches I needed for my application. I will definitely use PA again and have already recommended them to other fabricators."


Verified
1/5

2014-05-27

"You were unable to answer any questions on the product. Also I found the product on the internet for $225."


Verified
5/5

2014-05-27

"I was very satisfied with the service I received.

Than You
"