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Verified
1/5

2010-02-23

"Company shipped fast but charged high fee for USPS Priority Mail Service. I did not receive any shipping notice after an email inquiry. Shipped partial order and claimed all parts were included. Tried to contact Sales/Customer Service via email but had absolutely no response. I purchased the parts to complete a contracted job in Florida. A partial shipment is useless to my company. I will not do any future business with Action Electronics. I have filed a complaint with the California BBB, the California State Attorney's Office for Consumer Protection and the Federal Internet Fraud Division!"

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Verified
5/5

2005-01-11

"I'm very pleased with my order. It arrived 2 business days after I placed it. I received a number of emails from the company along the way, including one confirming that my order had been delivered. I will definately order from them again if I need small parts."

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Verified
5/5

2004-02-14

"These guys are great! Major distributor of Weller soldering equipment so their prices are really good. Awesome selection of common and not-so-common electronics-related parts and accy. Bought a high-end soldering station for almost half of what many others wanted. Picked up lots of other misc stuff. Arrived right away in a very well packed doubled-lined box. Good communication and customer service as well. Action-Electronics is at the top of my list."

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5/5

2003-06-06

"I'm impressed with these people. The web site is simple, loaded with items that might otherwise be hard to find and prices seemed extremely reasonable. The service, speed of processing, shipping and notification were all great.

I placed an order at 10:30pm and by 11am the next morning had already received three emails indicating order confirmation, planned shipment for that day, and then a shipping confirmation with tracking number. I received an email after package arrival indicating package delivered too.

Packing was fine and items were all as advertised. I plan on shopping here again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

4/5

2002-10-28

"I ordered a conductive pen from these guys to unlock my Athlon XP. They shipped promptly, and the item arrived pretty fast. My only two complaints about them:

1) They crunched the package that the pen came in into a smaller box. However, the pen was undamaged.
2) They didn't send a confirmation e-mail or tracking number upon shipment like they promised.

Otherwise, great reseller. Their website has a nice humor section. Check it out sometime, even if you don't wanna buy anything.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site