ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-03-30

"I found ackeytech through pricewatch and ordered a harddrive. Since, I have not been able to get to their website. I have tried calling them several times. My emails have gone unanswered. I am very disappointed. I think the reviews you read for this company that are half good are written by this bogus company. Beware of Ackeytech."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
N/A
Speed of web site
N/A
Web site reliability

Verified
1/5

2004-03-24

"This company I believe does not exist in any way. The day after I recieved my invoice from the website after transferring funds from my PayPal account the website no longer exists. I found them through pricewatch and I am very very angry. I got burned for money, this company is a fraud and should be shut down. No one answers the phones and no one answers the email. DO NOT DO ANYTHING WITH THIS BUISNESS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-13

"The price was right. The process was simple. I got my Thermaltake Silent Booster CPU fan on time without problem. Nicely Done."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
2/5

2004-01-12

"I purchased a Vcard, Radeon 9200 SE from Ackeytech. It was a good price and came quickly. Works fine, however, their website indicated that it came with Software DVD player. See for yourself :-) http://www.ackeytech.com/customer/product.php?productid=2552&cat=&page=1
it did not come with a SW DVD player.
Just got off the phone with them the were unwilling to help just saying "what comes in the box is subject to change." I say this could have been a good rating, their lack of Customer Service in the False Advertising realm has turned this into a bad rating for them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
N/A
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site