"Ran into a couple billing issues. Both were handled quickly and professionally.
Small item box had a section missing. Mild scrapes.
Large item arrived via freight on time and in good shape.
Customer service was helpful. "
"They were excellent. They arrived early and were very clean and efficient. They made sure the appliances worked appropriately before they left. I appreciate the great service."
"Delivery team went above and beyond. Arrived on time, great communication to say when arriving, protected floor, no mess left behind, and secured piping with zip ties."
"The technicians were early and took their time with the work. There was a minor problem at the end but they came back in 30 minutes and had it corrected in 5."
"Prompt service great selection "
"Everything went wonderful"
"ABT installation and delivery team are so professional and courteous. They are mindful of entering the home in a professional way and never damage walls or floors. They also go th extra mile to help out anyway they can. This is why I will drive 50 miles from crystal lake, IL to their facility because I know I will receive great customer service and great deals!! Keep up the great rapport !!
Hector and Erika Guardado "
"This was the first time I used Abt. Seamless ordering all the way through to delivery! Exceeded my expectation and will definitely be my go to next time I need a new appliance."
"During a recent appliance delivery, the delivery team arrived during the expected delivery window and was very helpful in explaining the delivery & set up process. The team was very caring with my home and made sure to cover their shoes when entering. After the appliance was set up and ready, the delivery team walked me through all the information about the appliance that I would need to read through the manual to find out otherwise. The delivery team at Abt is always great and reliable, which is what keeps us coming back."
"Our service experience was incredible. John was able to get someone out to my house right away. Our service tech, Oscar, was incredibly helpful and knowledgeable. He diagnosed and fixed the issue, out everything back together and cleaned up as if he was never there. Our washer is good as new again. Thank you to everyone at Abt for the best products and service in the biz!!"
"Clearly the BEST IN THE BUSINESS! This is my 2nd LG TV and I have also purchased an AC unit from ABT delivery it could not have been any better. The Customer Service, Delivery and Repair service ARE FAR above the rest. I will not purchase my electronics anywhere else! The most important thing about buying these new high-end TVs is peace of mind and ABT gives me that in spades! ---BTW --- I highly recommend the warranty on the LG OLED TVs I had 2 issues with my 1st LG and ABT came out and fixed it before LG even responded."
"While Abt has a broad selection of appliances and electronics at competitive prices, it's their customer care that keeps me coming back.
The people in the call center are always ready to help with a question whether it's about price and availability or something technical.
Delivery is always on time and installation goes without a hitch."
"Product arrived early and was in perfect condition. Highly satisfied and would recommend ABT to everybody."
"Very easy to order online, and delivery was fast.
Very happy with both purchase and process"
"Finding the right salesperson seems daunting when so many appear to be floating around.
We happened on the same guy we had last time and did not even know it.
We picked out what we wanted, paid and went home.
Upon reviewing our choices we realized that we needed to make a change.
Customer service made the changes, and sent the refund.
Our salesman reviewed the info and sent additional money as a refund based on improved pricing that he could apply.
The installers are just phenomenal in their professionalism, accuracy, ability, and overall helpfulness.
Could not ask for any better of an experience.
Yes - it is a long drive from Crown Point to ABT.
But so worth the overall outcome and value.
Thank You ABT team.
"