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Verified
5/5

2004-01-31

"I ordered the Super Flower TT301BW Black Aluminum case. The price was very reasonable and the case came with 5 fans, no other retailer offered more than 4. I ordered on a Monday, the case arrived on Friday. They sent multiple order and shipping confirmation emails. I would gladly shop here again."

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Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-06

"i build computers for friends as a side thing... i found a-pro through another reseller. i live about 40 minutes from their warehouse so i pick up from them... the guy eddie is a real nice guy.. gives me good prices... their awesome man.."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-04

"I wanted to order a Superflower case (TT461B) that I could not find in stock anywhere else, but I wanted to order it without the PSU. They did not offer it that way on there site. I emailed them, they responded quickly with their phone number, and we worked out the deal over the phone. I got what I wanted at a decent price. Excellent. Eddie Lin was a real nice guy. Thanks. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-02

"I purchased a case and powersupply in July 2002 (still under warranty), and recently noticed that my powersupply was faulty (but still working). I called A-pro and they told me they would send a new powersupply out to me and i could send my old one back after i received and installed the new one. I will keep you posted on the outcome, but just wanted to compliment them on their customer service. I would recommend them to anyone. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-13

"Fast shipping, advertised product, very competitive pricing. Bought a Raidmax 500W power supply. I would certainly deal with them again without hesitation."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-07-03

"I purchase a TTGI 420 watts power supply for them. It was poorly shipped. NO packaging at all. They just ship me a tape retail psu box, like in the in the stores. I paid $9.54 for shipping; at least have the decency to put in a brown box. The psu didn’t perform like how I expected. It might of defective or cheap quality. A-Pro lost my business. It will very unlikely for me to deal with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-06-22

"I ordered an aluminum case and power supply from this company and it was shipped to me very promptly. I made a mistake when ordering, but they solved the problem quickly after I sent them an email. This is my second time ordering from them, my first time being around 5 years ago. The reason why there's such a big time gap between orders is because I shop at A-Pro for their large selection of PC cases, but I buy cases only when I upgrade my PC, which I don't do often either. Overall I am extremely satisfied with their service, and the next time I need a case or a power supply, I will definitely consider shopping at A-Pro again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
N/A
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability