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Verified
5/5

2004-07-06

"This company shipped the Taiyo Yuden blank DVDs quickly and sent useful tracking information that was accurate. The items were well packed and just as decribed. It doesn't go any smoother than this."

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Verified
5/5

2004-06-08

"My order with accaproducts was serviced flawlessly. Media codes for the Taiyo Yuden CD-R and Prodisc 4X DVD+R (Prodisc R03) branded media accurately reflected the advertisement on Accaproducts' web site. Their current price on Prodisc 4X +R media - 60 cents / disk - is excellent, especially since these disks produce an astonishingly clean burn with NEC 2500A burners.

I too at first believed that their shipping charges were excessive, but the 30lb package I received demonstrated that CDs and cases are simply heavier than they look. =)

The order process was simple and efficent; confirmation arrived within minutes, the order was shipped on the same afternoon, and a UPS tracking code was provided by early evening. My only complaint is that Accaproducts currently doesn't take Paypal.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-28

"2nd time ordering from these guys. Super prices and Super fast shipping. Confirmation emails are prompt and packaged very securely. This is my only place for DVD+-R media."

Detailed Review Benchmark + -
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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-19

"These people are better than you think! Flawless transaction. Placed order before 2:00pm and had it shipped on the same day as promised. Items were packaged very well, used a small box and correct amount of popcorn material to prevent damage. Got item in 4 days, not bad since it was UPS ground. As for the last reviewer... thats how much UPS costs cause it goes per lb you idiot! hehe

A+, arigato
"

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Overall product shipping and delivery process

5/5

2003-01-25

"Good price on the rather specialized CD labels I was looking for. Order shipped quickly and if it weren't for UPS, would have arrived quickly. Tracking number received via email. Shipping is a tad high at more than $6 for a package of labels."

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Overall product shipping and delivery process