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Verified
1/5

2009-05-17

"I purchased a "wide spread lav. faucet w/cross handles", mod. 2001-203-1F, New Oil Rubbed Bronze and paid by Paypal $256.00. When Lowe's came to install my bathroom fixtures which was a month or so later, this faucet set did not fit the holes in my sink. I attempted to send an email and to call this company to no avail. Nobody answered the phone and when I put in their email address all I got was a bunch of gobbeldy goop.

So, I packedged up the faucet and sent it back to the company with a letter asking them to please refund my money and explaining what happened. The faucet had never been used and was as good as the day I bought it.

I have never heard from this company nor have I received my money back. If I were you, and I even gave a remote thought to ordering anything from this company, I would run the other way! When you cannot reach a "so called" company by phone or email and they do not refund your money or even let you know anything about receiving their product back, I would think this is an underhanded, sly, cheap, devious, shifty, sneaky, needless to say, very dishonest company. (I know, I shouldn't hold back on what I think of them.)

Dottie Woods
West Columbia, SC
"

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Verified
1/5

2008-08-26

"Unethical Business Practices.
They offer a 110% lowest price gaurantee to make you feel comfortable with ordering, but they make up excuses not to honor it. Like a website that sells to the retail public but has wholesale in its name so they justify it as a membership or club store! Save yourself the aggravation and order elsewhere because if their business practice is to not live up to their written policy - what else may they do underhanded?
"

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Verified
5/5

2008-06-04

"I ordered two Toto toilets from 800afaucet. The order process was quick and personal. The toilets arrived when promised. A week later, when my contractor opened the box he discovered that the wrong bowls had been delivered. I called 800afaucet and the correct replacements arrived within less than 24h. We all make mistakes once in a while but the folks at 800afaucet were really quick to correct. Thanks!"

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Verified
5/5

2008-05-28

"we ordered a medicine cabinet from this company, and couldn't be happier with the service we received. this was the only place I was able to find the cabinet we wanted in stock, and it was also the most reasonable price.

when the cabinet arrived, there was a gouge in the mirror (it had come directly from the mfr). we contacted oscar, and he immediately had another sent. the second one arrived very quickly, and was in perfect condition.

I would recommend this seller any time!
"

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5/5

2008-04-23

"Excellent! I ordered an in-stock item one day and I received it by UPS the next day. Good service and good prices - excellent merchant!"

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5/5

2008-03-21

"Laura did an incredible job. Prices can be met pretty much anywhere to get the order, but here they separte themselves from their competitors with the impeccable customer service! I just made an additional order today and love the quick turn around, all my questions answered and you can feel the smile over the phone. Good luck to you!"

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Verified
5/5

2007-12-19

"Serice was prompt and courteous. Product description was detailed and helpful. Price was the best I could find anywhere."

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5/5

2007-11-16

"the service was great oscar was helpful and order was shipped when they said it was "

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5/5

2007-10-29

"It was easy and efficient. I found exactly what I was looking for. The process was incredibly simple."

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5/5

2007-10-24

"Wow! Seems as though I just turned around from the computer, and there it was-- spectacularly efficient service: thanks!"

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Verified
5/5

2007-09-06

"I'm a Designer who selects most all my plumbing fixtures from 800afaucet. Their prices, quality & customer service are all excellent.This is a very personable company, strong on service.I purchased fixtures for my first project over 9 years ago...
The customers are still extremley satisfied.
"

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Verified
5/5

2007-07-23

"Excellent price. Shower door shipped promptly. I would use this dealer again."

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Verified
5/5

2007-06-28

"Great experience ordering from this company. Easy to contact on the phone and very helpful on identifying all necessary items needed for installation. Would definitely order from them again."

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Verified
5/5

2007-06-14

"They had the best price on this sink and it shipped immediately. Very pleased with the 800AFaucet experience!"

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Verified
5/5

2007-05-27

"I would definately order and recommend this company to everyone. I ordered a vessel faucet and a toilet bowel from them and everything came on time and in perfect condition. I am in the process of building a new house and will be using them again."

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