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5/5

2021-12-16

Customer Service

"From the time I placed my order to the time I received my products. Top notch business and best customer service. I will continue giving my business to 4-Tec Performance and recommend them to everyone I know.

Thanks again,

Billy Duplessis
"

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1/5

2021-07-22

Terrible place of business extremely sloppy

"We made several orders this year and I have had to get refunded because they claim on their website they have the parts in stock, even after i called to verify they are in stock, a week goes by before they process your order then I have to wait 2 weeks for a refund, also they have no customer service contact information or any business information posted on there website, We would never do business again with this company they are sloppy"

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5/5

2017-07-15

I Order all My parts from this store. The Staff is professional and knowledgeable.

"Nothing but a great experience each time I order!
Although they don't have a phone number the Email support is prompt and professional.
Also the Forum supported by this store is a great asset to anyone wanting to know anything Jet ski related.
If I had 3 Thumbs it would get 3 Thumbs up!
"

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Verified
1/5

2012-09-05

"First of all never buy from these guys. They are middlemen and sell crap. They have no number to call just online. Buy your products directly from Riva or Rd products. Also DO NOT BUY THE VTECH PROGRAMMER .ITS A RIP OFF WITH TERRIBLE CUSTOMER SERVICE FROM SWEDEN. And jerry the owner is a jerk. You are warned..."

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Verified
5/5

2009-06-04

"My only complaint about 4-Tec is that their online ordering system isn't tied to any kind of inventory. I ordered a seat cover, for my Waverunner, from them and it turned out to be out of stock. I sent in the order after hours and, early the next afternoon, found out it was out of stock. I expressed concern because I needed the seat cover prior to my family coming to visit (old one was broken). The sales support person replied within minutes of each e-mail I sent (3 or 4) and, because of my timing needs, gave me a complimentary air freight upgrade. While disappointed that the item wasn't in stock, their pricing was the best I found and responsiveness to customer issues is fantastic. I wouldn't hesitate to buy from them again."

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