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Product & services pricing
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Return/Replacement policy:
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Verified
2/5

2004-05-18

"UPDATE: Product malfunctioned while still under warranty. This store seems to be giving me the run around. It's been months since I sent it back (with $8 check for shipping I might add) and I still haven't received the fixed item back yet. Should I get it back perhaps I'll update this review again.

I was a bit worried when I didn't see this site on Reseller Ratings, but 3Cvillage did a great job. If the account the site uses on Ebay didn't have such outstanding feedback I may not have tried using their website, but I'm glad I did now.

The item I bought on 3CVillage was a full $50 cheaper than on any other site I could find. It arrived at my house only a few days after I ordered it. Shipping seemed a bit much for such a small item, but was so fast I didn't mind much. The item was in brand new condition as it was supposed to be and worked perfectly.

I sent two emails with questions that were answered promptly.

This is a good site as far as I can tell.
"

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Overall quality of the company
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Is trustworthy
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Overall technical support
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Overall customer service
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Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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