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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
1/5

2004-01-31

"This tank has not performed as stated in their product info. It does not hold air. It leaks from three different places. They will not return my e-mails or calls. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-06

"smooth transaction. Good price, excelent product...."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-05-27

"Was offered promotional price on multiple HPA tanks, I placed orders for several tanks. I paid for items and then they said that the promotional tanks were sold out and they could not sell them at that price, they then told me that they were going to sell me the regular priced tanks at REGULAR price (same as promotional tanks.) They would not give me refund. They ended up sending the tanks to me and three of the tanks had bad regulators that blew upon 2500psi. Very poor quality tanks, I sent all of them back, still have not refunded my money."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability