"This web-site good enough. S u soon, g!)"
"Terrible experience with this store. It took 3 emails and a facebook message for them to even respond to me. When they did respond to me, at which point it's been a month and a half since I placed my order, they told me that it was sold out and discontinued. However, I went to their website and it is still showing the item as in stock and you can still add it to your cart and buy it. "
"I made a purchase a month ago and it took 2.5 weeks to even get a tracking number. After messaging them back and forth and getting constant automated messages I still have not received my items I purchased and I’m furious. This company is located in Asia and do not give you any type of tracking once it “leaves” China. Bunch of scammers."
"hi am basant am personally running a store named superheros-home.com , and am not gettin what i should do so i can make a more effient store like, like you . i really like your products the way you show. they are really very impressive , have you seen my store until now."
"I was very happy shopping with them. The level of service was great."
"I ordered 2 sets of seigaku tennis outfits. The quality is great and o received my order within 5 days and two of those included the weekend. I ordered on a Thursday and received both items together on Monday. "
"I ordered a Naruto head band and shoes over a year ago and complained and said they would”get back to me” in two working days but nothing since you deserve a negative star bad very very bad service "
"Excellent customer service, affordable products, shipping was fast and in good condition. Would definitely recommend this website. "
"In the start I had a few problems with having the shipping conformation sent to me, but after a quick e-mail to support, the friendly staff was more than happy to assist me as fast as they could. Got my items and I have to say, the quality is even above my expectation.
5 stars for an awesome online shop!
"
"Ordering from a foreign website is always a bit tricky, you never know what you wil get. I am very pleased with 399 anime shop. I was worried at first, because i didnt get a conformation of purchase right away. This came the day after or two days after (cant remember exactly) Other than that i was a great experience. I got exactly the product that was shown in the picture. They have respondend very polite and quick to my emails. I will definitly recommend and order from this shop again.
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"They quickly and politely answered any questions I had, and the products were of high quality considering that they are not super expensive. The shipping took several weeks but that's to be expected from international shipping. Overall, very satisfied. I will definitely buy from them in the future."
"I bought from 3.99 Anime Shop and I was very satisfied with the service and the product I bought! IS exactly how I wanted it to be, and it's beautiful, shining and came perfectly wrapped and at a great timing. I was very fascinated by it. And the customer service was also very helpful and always there to give quick answers and were very understandable and patient."
"The custom tailoring was absolutely fantastic! I have a nonstandard body shape and the Makoto Kino outfit I got absolutely fits well!"
"Everything arrived in time and in good order. When you have a question you get a quick and polite answer. This is the second time i ordered here and i'm satisfied!"
"My product came within 2.5 weeks -- much earlier than I had anticipated -- and I was completely satisfied with my cosplay (Mizukage costume). It was exactly as advertised. I've also never experienced customer service as exemplary and instantaneous as 3.99 Anime Shop's. As a customer who constantly likes to be updated on her orders, I really appreciated that Kyoko (the salesperson who kept in touch with me during those 2.5 weeks) responded within 24 hours to all of my inquiries. Thank you so much!! I give the customer service and quality of the product 5 stars. And I will definitely be making a purchase on this site in the future! :) "