ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2017-04-01

Deceptive

"The same story: ordered mirrors.It took 7 days before they sent a tracking number.
Nothing happened after that. I ordered a set from another company that came in 2 days. I advised them that I didnt need them anymore and to just cancel the order sice they havent shipped. They then sent the product anyway and it still took 4 days to get here with 3 day shipping.
They do that so they can justify a restocking fee.DO NOT DO BUSINESS WITH OR SUPPORT THIS COMPANY.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-05-08

"I had to call them to find out where my package at and they told me it was on back order, so they said they can cancel my order and refund me my money, I said ill take my refund...its been 3 WEEKS and no refund. I call everyday and no answer and when you leave a message they don't call back...THESE PEOPLE ARE THEIVES!!!!!! STAY AWAY"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-11-14

"Though I ordered the wrong products, 360tuners treated me good enough to refund me in full amount and even providing free shipping on the return shipment. Therefore I didn't pay a dime for the mistake I made. My error was searching for the part name and then ordered the part without reading the detailed info. If I was more careful, I would have known that I ordered a tail light for an earlier model of my vehicle for sure. Thanks to 360Tuners for their excellent customer return policy, will definitely shop again soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-10-25

"The packages arrived just like they claimed and their 24x7 online live chat service was awesome and very useful. Thank you again and will shop with 360 Tuners in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-21

"The 2002 Honda Civic Halo Projector Headlights with Xenon HID kit that I purchased is everything I hoped for. I'm far from an automotive expert, but this headlights rocks! And as for 360tuners.com, they were right there with a price as low as I could find anywhere, but I thought they were mistaken when they promised free delivery two days after I placed the order. I was wrong! Two days later the headlights arrived as promised, in perfect condition. As a repeat customer, I should have known. Lowest price, free, super fast shipping, no sales tax (out of state). Take it from me, folks, there's none better! Thanks again, 360tuners.com!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges