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Product & services pricing
0.00/5
Chance of future purchase:
4.44/5
Shipping & packaging:
0.00/5
Customer service:
4.52/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-05-01

Great service with great prices on parts.

"I was searching on line for parts for my 2000 camry. I found that Toyota land in Springfield N.J. had the best price for OEM Toyota parts. Mr. Jim Davies was the person who took my order. Great communications from start to finish. Parts were available by the next day. I lived in the area so I was able to pick up the parts and save on shipping. There was a generous discount given for online order of parts. It was a pleasure to deal with Mr. Davies. I highly recommend the parts department at Toyota land Springfield, N.J. "

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Verified
5/5

2024-04-30

Davies, James

" Davies James He helped me very well with his patience to find the parts for my car, very grateful"

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Verified
5/5

2024-04-26

Great overall experience

"Had an excellent experience purchasing original Toyota parts for my 4Runner. Prices were convenient and Jim offered excellent service and assistance.
Thank you.
"

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Verified
5/5

2024-04-22

Outstanding Customer Service & Care by Jim

"Jim is an outstanding asset at Toyota Parts Dept. Very helpful and extreme ownership in what he does. Have been at many Toyota Parts in multi states but never came across gem like him. Kudos !"

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Verified
5/5

2024-04-19

Jim Davies provided excellent customer service.

"The guidance provided by Jim Davies prevented me from making an serious error that would have prevented me from repairing my car. Thanks to Jim, I obtained the correct part on the next business day. "

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Rep reply posted 2024-04-19
A rep from Autoland Toyota, AutolandToyota, has responded:

“THANK YOU FOR THE WONDERFUL REVIEW.IT WAS MY PLEASURE SERVING YOU!!!!!!!!!!!!!!!!!!!!!

THANKS
JIM DAVIES”


Verified
5/5

2024-04-16

"Excellent and easy to order parts. Quick shipping too"

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Rep reply posted 2024-04-16
A rep from Autoland Toyota, AutolandToyota, has responded:

“Thank you for the wonderful review!!!!!!!!!!!!!!”


Verified
5/5

2024-04-10

Good price, Fast shipment, Excellent service

"Good price, Fast shipment, Excellent service"

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Rep reply posted 2024-04-12
A rep from Autoland Toyota, AutolandToyota, has responded:

“Thank you Mr Jaffe for the great review!!!!!!!!!!!!!!!!!!!!!!!!!!!”


Verified
5/5

2024-04-07

Fast Turnaround

"My package came next day and a person emailed notifying that they were working on it, more than just an automated response. "


Rep reply posted 2024-04-08
A rep from Autoland Toyota, AutolandToyota, has responded:

“THANK YOU FOR THE WONDERFUL REVIEW

THANKS AGAIN
JIM DAVIES”


Verified
5/5

2024-03-27

Fast and easy. Even confirmed part was correct.

"Fast and easy. Even confirmed part was correct."


Rep reply posted 2024-03-28
A rep from Autoland Toyota, AutolandToyota, has responded:

“Thank you for this wonderful review”


Verified
5/5

2024-03-24

James Davies

"Terrific man. Sorted the issues and provided sage advice! Appreciated. "

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Rep reply posted 2024-03-25
A rep from Autoland Toyota, AutolandToyota, has responded:

“thank you for the wonderful review ”


Verified
5/5

2024-03-20

Very responsive

"Answered all questions within minutes"


Rep reply posted 2024-03-21
A rep from Autoland Toyota, AutolandToyota, has responded:

“Thank you so much for the wonderful review

thanks
Jim”


Verified
5/5

2024-03-16

Best original parts service

"Fast delivery, good price, best original part as guaranteed "

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Rep reply posted 2024-03-19
A rep from Autoland Toyota, AutolandToyota, has responded:

“THANK YOU SO MUCH FOR THE WONDERFUL REVIEW
REGARDS

JIM”


Verified
5/5

2024-03-12

Worth The Trip

"I passed by several Toyota dealers on my way to pick up parts for my Tundra, choosing Autoland instead, for its excellent service. Courteous, friendly parts department staff and great prices."

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Verified
5/5

2024-03-06

Top price for the Toyota car parts!

"Ordered the parts online Monday evening, item was ready to be picked up Tuesday morning. Quick and easy transaction!"

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Rep reply posted 2024-03-12
A rep from Autoland Toyota, AutolandToyota, has responded:

“THANK YOU FOR THE GREAT REVIEW!!!!!!!!!!!!!!!!!!”


Verified
4/5

2024-02-19

It was Good

"Overall the service department was good, parts were ordered (although I had to order one part online to get a significantly better price which makes no sense) and delivered the next day for pickup. That said I have some serious issues with some of their parts and payment policies. First the parts, these were supposedly "special order" and as such were not returnable - which is complete crap; the bottomline is they don't want to be inconvenienced having to restock the parts. The second issue is that they charge you a 3% surcharge for using a credit card (essentially passing on the fee the credit card companies are charging them); you can use a Debit card but then any potential protection you may have had from the Credit card company is gone. Taken together one has to wonder about a business model that is so customer unfriendly."

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