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1/5

2018-10-12

Support Does Not Exist

"I purchased this product, and after rebuilding my PC am unable to activate the software. Support email and chat is closed. No one answers, or returns calls at the support number. I simply want to use the software I purchased."

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Verified
5/5

2013-02-04

"123copydvd is one of the few companies with whom I have had so much pleasure doing business. They were exceptional in every respect from patience to knowledge, they were outstanding in every way. I have not had any better treatment from any company on or off the internet. Thank you very much 123copydvd."

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Verified
1/5

2008-01-12

"I purchased via the internet download (and paying with a credit card) the 123CopyDVD 2008 software on 12-26-07. It didn't work, and stopped the copy (no matter what DVD) at 1:07:36. After many emails and posts on their forums, I was instructed to download the 2007 version, since the 2008 version had so many problems (I wondered then, why did the market it?). I downloaded the '07 version, and had the same exact issue. They sent me the same version over and over (the '07) to have me re-download, and each time it didn't work. I finally followed their instructions to request a refund, and now they are not returning my emails, and any posts I make on the forum pertaining to asking for a refund are deleted. I have received many messages (before the threads are deleted) from customers that say the exact same thing has happened to them.
I have found other software online that does work, and some out there that is even free. Please, don't do what I did--and save yourself the money and heartache. (Not to mention time--I have wasted at least 12 hours working this problem.)
Avoid, avoid, avoid!
"

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