Compare prices, policies, and customer reviews of Zenni and GlassesUSA
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Zenni
"Exceeded expectations 1000 fold. Easy, durable, cost is unbelievably low and the shipping time was much quicker than ording from a traditional physical store. I love my Zenni's! "
GlassesUSA
"Found frames that I liked and was super easy to get my prescription details entered. Lots of great options for lens upgrades"
Critical reviews found most helpful by ResellerRatings users
Zenni
"They sent me an email asking me to give them a good review before I even got the product that I ordered. Which I'm guessing the products delayed but there's been no communication to me. And here I am just sitting here waiting."
GlassesUSA
"I ordered myself a pair of glasses and they sent me the wrong frames and lenses. I reached out and they sent me the correct pair. I didn’t like them so went to return for a refund. They wouldn’t give me a refund because they claimed it was my second return, even though it was their fault I received the wrong pair the first time. Terrible service and I will never order a pair of glasses from them again. Also, impossible to get ahold of a real person. I am only able to talk to robots. Don’t order from them!"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.