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Compare TigerDirect vs Newegg.com (USA)

Compare prices, policies, and customer reviews of TigerDirect and Newegg.com (USA)



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


25,958 reviews
4.12 / 5

49,164 reviews
4.71 / 5


Activity Rate

How recently the merchant has reached out to customers.

TigerDirect: not active
Newegg.com (USA): recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

TigerDirect: no
Newegg.com (USA): yes

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Newegg.com (USA)

5/5

2023-12-06

Excellent Customer Service

"Chris was attentive to all my needs and was able to get the lowest price possible. He was patient and attentive alll while answering all my questions, would recommend. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Newegg.com (USA)

3/5

2024-04-15

OK Experience

"The merchant fulfilled the order quickly but made a mistake when shipping. Due to some extenuating circumstances, the item was required immediately and we paid a hefty shipping add-on to get the item shipped as quickly as possible. In this case, the merchant made a mistake and shipped the item a much slower method that will take the item a full week (it still has not arrived) to reach the destination. While the merchant credited us the shipping cost, this mistake cost my business several thousand dollars. I appreciate the merchant's willingness to try to make this right but the financial impact to my business is substantial. While the verdict is still out on the quality of the item, I would suggest clear communication when placing an order with this merchant."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

TigerDirect does not meet the criteria to be ranked

Newegg.com (USA) does not meet the criteria to be ranked