Compare Swap.com vs ThredUp

"Found Thredup looking for baby clothes. Ordered 3 dresses and they were all perfect. NO SMell, like thrift stores - very nice. Prices were good. Shipping speed was reasonable, the order took about a week to receive. Will definitely be back for more."

"My original order had 5 items but one item must not have been available and a partial return on my order for this one item was given.
I received 4 pair of pants, all of which were supposed to be size 24. Only 1 pair was the correct size. One pair of pants was XS - Waist 24-25 inch, NOT SIZE 24. The 2nd was a pair of jeans which were 24 x 33 inch, NOT SIZE 24.
The 3rd pair of pants was brand denim 24/7, size 16W, NOT SIZE 24. All of these sizes were on tags on each pair of pants.
I wanted to return these 3 items due to the incorrect size from what was stated on their website, but because of the partial refund they had issued for an item that was unavailable, it would not allow me to get to their return portal. Also, the only contact is to send an email, which so far, has not been answered.
This is not the first time they have sent items that are not as stated on their website, but they wouldn't let me return or receive a refund for them. This is the last time I will order from Swap.com."

"Absolutely horrific business practices now. Previously consigned with them years ago and had problems but nothing like this, you'd be lucky to make 5%-10% of your items worth. Please just go to your local consignment shop. It takes over a month for them to even look at your items and they no longer offer a way of reclaiming them if you've changed your mind. There are so many better options than them. I’m not the only one either, everyone else is saying the same thing! "