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Compare SeatGeek vs Vivid Seats

Compare prices, policies, and customer reviews of SeatGeek and Vivid Seats



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


337 reviews
0.50 / 5

9,184 reviews
3.27 / 5


Activity Rate

How recently the merchant has reached out to customers.

SeatGeek: not active
Vivid Seats: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

SeatGeek: no
Vivid Seats: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Vivid Seats

4/5

2023-07-24

100%

"Thanks Vivid Seats, Barbara was professional & friendly! Combat their service fees w/ offered discounts. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

SeatGeek

1/5

2024-04-04

Charged over $80 for $20 parking

"I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise Center by a work supplier. Typically, the parking garage sells out there for Blues hockey games, and I didn't want to be walking in downtown St. Louis at night pregnant, so I pre-purchased parking through SeatGeek for over $80. When I drove downtown and arrived to the parking garage, upon entry they were charging only $20. I took a picture of the $20 parking garage sign, and send it over to SeatGeek to ask for the difference in cost ($60), but they refused. It's highly disappointing they are taking advantage of customers."

Vivid Seats

1/5

2023-11-21

"Made a purchase to get tickets the bank confirmed vivid seats keep saying wrong billing the bank confirmed billing address correct .on the phone over a hour nobody to get to the bottom of problem still waiting on tickets worst experience ever "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

SeatGeek is ranked #9 out of 9 in arts & entertainment

Vivid Seats does not meet the criteria to be ranked