ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Compare RockAuto.com vs Advance Auto Parts

Compare prices, policies, and customer reviews of RockAuto.com and Advance Auto Parts



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,885 reviews
0.55 / 5

80 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

RockAuto.com: not active
Advance Auto Parts: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

RockAuto.com: no
Advance Auto Parts: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

RockAuto.com

5/5

2023-08-24

BMW E46 PARTS

"I reside in Canada and heard of Rock Auto from Garage squad the TV series so I decided to give them a try. The prices are very good and the parts I ordered were very good, I read the comments on line for Rock Auto and they weren't very good but my experience was very good and the shipping was very fast."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

RockAuto.com

1/5

2024-04-13

F**king Crooks

" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."

Advance Auto Parts

1/5

2024-02-18

HORRIBLE INTEGRITY, COMPANY WIDE!!!

"Buyer beware! They will sell you incorrect parts causing damage and send it to their mechanic that will lie and say your responsible for repairs. They will not supply you with the diagnostics or repair bill stating what the repairs are."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

RockAuto.com does not meet the criteria to be ranked

Advance Auto Parts does not meet the criteria to be ranked