Compare prices, policies, and customer reviews of RockAuto.com and CARiD.com
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Positive reviews found most helpful by ResellerRatings users
RockAuto.com
"I reside in Canada and heard of Rock Auto from Garage squad the TV series so I decided to give them a try. The prices are very good and the parts I ordered were very good, I read the comments on line for Rock Auto and they weren't very good but my experience was very good and the shipping was very fast."
CARiD.com
"The agent I chatted with was very well informed and also very quick to answer my questions.
It was a great experience."
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
CARiD.com
"I had to keep calling in to try and get a shipping tracking number that they never produced. Said the part was in stock and that they had to get in touch with the manufacture but never called me back, I did get an email saying sorry shipment will be postponed, but on the date they said it should be shipped out again, it did not, no call no response no tracking number, after calling once again, I had to end up canceling the order since there was no part ever being shipped no tracking and they could not contact the manufacture. THEN, they said we will REQUEST to CANCEL (not actually canceling) that will take a few days to process, and then another 5 days to refund!!! it has wasted more than 2 weeks of my build and I had to go elsewhere to get the part. very, very ,very bad service. I will NOT be using this site ever again."
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