Compare prices, policies, and customer reviews of RockAuto.com and Amazon.com
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
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Positive reviews found most helpful by ResellerRatings users
RockAuto.com
"I reside in Canada and heard of Rock Auto from Garage squad the TV series so I decided to give them a try. The prices are very good and the parts I ordered were very good, I read the comments on line for Rock Auto and they weren't very good but my experience was very good and the shipping was very fast."
Amazon.com
"THey could pack much better. Just add more paper or bubble tape."
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
Amazon.com
"Poor customer service; poor return service; Items rarely arrive on time; difficult to get hold of customer service; mostly poor packaging; mostly junk from China where I can get anywhere else if I wanted it; Expensive prime with no real benefits, I can order without Prime and get stuff in the same amount of time. I switched to Walmart +; they deliver the same day within a few hours, even groceries; Chinese junk is delivered in 2 to 3 days - just as fast as prime; Paramount + is free with Walmart +; Returns will be picked up from your house from the closest Walmart or picked up from your house from Fedex; or just bring it back to Walmart when you visit. $99/year"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.