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Compare Overstock.com / O.co vs Rugs USA

Compare prices, policies, and customer reviews of Overstock.com / O.co and Rugs USA



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


875 reviews
1.52 / 5

90,891 reviews
4.67 / 5


Activity Rate

How recently the merchant has reached out to customers.

Overstock.com / O.co: not active
Rugs USA: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Overstock.com / O.co: no
Rugs USA: yes

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Rugs USA

5/5

2023-11-01

BEST quality BEST prices BEST customer support!

"I love this site! This is the 5th rug I've happily purchased! The quality is almost unbelievable for the price. This is one of those cases where if it seems to good to be true, it isn't! I tell everyone how amazing and great these rugs are. Thanks so much for an always great purchasing experience. I'll never shop elsewhere. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Rugs USA

1/5

2023-09-01

Terrible

"I had a terrible experience with Rugs USA. After placing an order, I had to initiate a call to inquire about the status seven days later. To my dismay, they informed me that my order had to be canceled because it was out of stock. When I asked if I could at least receive the same 30% discount I got on my initial order due to their delayed notification, they flatly refused. I won't be making any future purchases from them. Terrible customer service!"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Overstock.com / O.co is ranked #97 out of 121 in miscellaneous

Rugs USA does not meet the criteria to be ranked