Compare prices, policies, and customer reviews of LightInTheBox and Amazon.com
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
LightInTheBox
"The help I have had from my order being shipped out late has been great customer service from vitalik so far and am really happy with the help I have had "
Amazon.com
"THey could pack much better. Just add more paper or bubble tape."
Critical reviews found most helpful by ResellerRatings users
LightInTheBox
"One of the worse online shopping !!! Placed my order on 28 of Feb ! Today is 17 April ! That’s almost 2 months and I still haven’t received my package ! Are they shipping from Mars ? I don’t understand! I wonder how much I need to pay for custom fees ! Never ever order anything from this website !"
Amazon.com
"Poor customer service; poor return service; Items rarely arrive on time; difficult to get hold of customer service; mostly poor packaging; mostly junk from China where I can get anywhere else if I wanted it; Expensive prime with no real benefits, I can order without Prime and get stuff in the same amount of time. I switched to Walmart +; they deliver the same day within a few hours, even groceries; Chinese junk is delivered in 2 to 3 days - just as fast as prime; Paramount + is free with Walmart +; Returns will be picked up from your house from the closest Walmart or picked up from your house from Fedex; or just bring it back to Walmart when you visit. $99/year"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.