Compare prices, policies, and customer reviews of Lens.com and 1800contacts.com
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Lens.com
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Lens.com
"I thought i was buying contact lenses from 1800contacts. Unfortunately, for some reason Lens.com website popped up and i unfortunately made the mistake of ordering from them. I ordered 2 years worth. Reasonably priced and received in a timely
fashion. I wasn't in desperate need in that i had just gotten my new Rx. Unfortunately, one (1) box expires 9/2025 and the other three (3) expire 12/2025. I ordered in april 2024, which means at least one (1) box should expire in
2026. I advised customer service of the issue. They reiterated what i said about the expiration dates, with no resolution. The last communication from them stated that they "guarantee one year" . Why would a company
only guarantee 1 year if someone purchases enough for 2 years? I asked for that information to be sent to me, but, as you can expect, they never replied. Expired contacts could cause irritation, infection, or even worse
blindness. I took time to look them up on the internet. They received a 2.8 rating out of 5 . They are NOT recognized by the Better Business Bureau. Their website has NO reviews past 2023. I would NOT recommend buying from this company. Please make sure
you know who you are buying from before you waste your money. "
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