The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Joybird
"Really great customer service and got help finding the couch of my dreams. The person helping me really took the time to track where the couch was which was a comfort to me for delivery timeframe "
Article
"Excellent experience from end to end. Easy website, responsive technical support, prifessional communication and on-time delivery. Very impressive all round "
Critical reviews found most helpful by ResellerRatings users
Joybird
"I had specifically asked about the return policy and not once was the restocking fee mentioned, I think this is a shady business practice and ultimately lead me to cancel my order. "
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.