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Compare GeekBuying vs LightInTheBox

Compare prices, policies, and customer reviews of GeekBuying and LightInTheBox



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


13,843 reviews
4.88 / 5

15,830 reviews
4.79 / 5


Activity Rate

How recently the merchant has reached out to customers.

GeekBuying: recently active
LightInTheBox: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

GeekBuying: no
LightInTheBox: yes

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

GeekBuying

5/5

2024-03-10

Great service

"I pre-ordered the robotic vacuum cleaner Roborock Q8 max+. I even received the package early. However, there was no mop cloth mount in the packer next to the vacuum cleaner. I wrote to them and they were very responsive and sent me the missing part.
I highly recommend them, I will continue to buy from this site.
"

LightInTheBox

5/5

2024-02-16

Great customer service

"The help I have had from my order being shipped out late has been great customer service from vitalik so far and am really happy with the help I have had "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

GeekBuying

1/5

2024-02-17

Coupons for reviews

"90% of the 5-star ratings here are with coupons. They also contacted me to leave a 5-star review here and then I will get a discount in my next purchase. So my story is that I bought a electric scooter and I received it broken. I contact them to receive support and they told me that they would send me the part to fix it myself. So suddently, I became a technitian. Anyway they were providing tracking numbers that were delivered in different countries. To summarize 3 months have passed and I havent received anything yet. So if you are lucky to receive a working item. Great! Else, good luck."

LightInTheBox

1/5

2024-04-17

Horrible

"One of the worse online shopping !!! Placed my order on 28 of Feb ! Today is 17 April ! That’s almost 2 months and I still haven’t received my package ! Are they shipping from Mars ? I don’t understand! I wonder how much I need to pay for custom fees ! Never ever order anything from this website !"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

GeekBuying does not meet the criteria to be ranked

LightInTheBox does not meet the criteria to be ranked