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Focus Camera
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Focus Camera
"I entered focuscamera.com through the United Airlines MileagePlus Mall because at the time they offered 2 miles/dollar at Focus Camera. Under the headline "Shop these offers available at Focus Camera", I chose the option "5% off Everything. Ongoing. Use code: FOCUS5OFF". After choosing my lenses and going to the Checkout page, upon entering the code "FOCUS5OFF", I was given $5 off, not 5% off (a huge difference on a $2346 purchase). This is probably a programmer's mistake (I checked and it's still there today as I write this), but it looks like bait-and-switch tactics. At this point I was ready to give up and shop elsewhere. I called Focus about this and, without acknowledging this discrepancy, the agent directed me to the new customer sign-up for newsletter deal, which IS 5% off. I am pleased and satisfied that, in the end, i got the discount I was led to believe was available, but the whole experience leaves me a bit lacking in confidence regarding any future purchase.
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