Compare prices, policies, and customer reviews of Eyebuydirect and GlassesUSA
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Eyebuydirect
"Lots of selections, that's why I took several days deciding. Great prices and payment options. Enjoyed the process "
GlassesUSA
"Found frames that I liked and was super easy to get my prescription details entered. Lots of great options for lens upgrades"
Critical reviews found most helpful by ResellerRatings users
Eyebuydirect
"My lenses were wrong and then when I got to send them back I had to keep calling back with different frames to fit the lenses that took me quite some time was not happy about it"
GlassesUSA
"I ordered myself a pair of glasses and they sent me the wrong frames and lenses. I reached out and they sent me the correct pair. I didn’t like them so went to return for a refund. They wouldn’t give me a refund because they claimed it was my second return, even though it was their fault I received the wrong pair the first time. Terrible service and I will never order a pair of glasses from them again. Also, impossible to get ahold of a real person. I am only able to talk to robots. Don’t order from them!"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.