Compare prices, policies, and customer reviews of B&H Photo-Video
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B&H Photo-Video
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B&H Photo-Video
"On two separate occasions within the course of 2 weeks, I was fortunate enough to successfully order a highly sought after gaming monitor for a birthday present. Both times, my order was unceremoniously cancelled. After I ordered the second one, I even sent them an email and asked them to contact me if they had concerns with my order (Order #*******022) as the first cancellation was "marked as fraud by our verification team". Even with my direct contact information and assurance that I was a real person, they cancelled my second order also. I sent their customer service people a note about the first cancellation and got no response. I didn't even bother the second time. I see they have incredible reviews here, maybe they're paying for them because my experience couldn't have been worse. I got two order confirmations - one was cancelled after 40 minutes, the second (Order #*******667) was cancelled 9 days later as they were closed for Passover. I'll stick to newegg and Amazon for this purchase going forward and have removed B&H from my searches. Unbelievable. If only they cared just a smidge, I wouldn't be visiting review sites today... all of them."
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