The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Article
"Excellent experience from end to end. Easy website, responsive technical support, prifessional communication and on-time delivery. Very impressive all round "
Joybird
"Really great customer service and got help finding the couch of my dreams. The person helping me really took the time to track where the couch was which was a comfort to me for delivery timeframe "
Critical reviews found most helpful by ResellerRatings users
Joybird
"I had specifically asked about the return policy and not once was the restocking fee mentioned, I think this is a shady business practice and ultimately lead me to cancel my order. "
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.