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Compare Amazon.com vs Jomashop

Compare prices, policies, and customer reviews of Amazon.com and Jomashop



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,491 reviews
1.99 / 5

22,713 reviews
4.88 / 5


Activity Rate

How recently the merchant has reached out to customers.

Amazon.com: not active
Jomashop: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Amazon.com: no
Jomashop: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Amazon.com

4/5

2023-09-18

could be better

"THey could pack much better. Just add more paper or bubble tape."

Jomashop

5/5

2023-09-27

Excelente

"Excelente servicio volvería a comprar "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Amazon.com

1/5

2023-07-06

Not anything like it once was

"Poor customer service; poor return service; Items rarely arrive on time; difficult to get hold of customer service; mostly poor packaging; mostly junk from China where I can get anywhere else if I wanted it; Expensive prime with no real benefits, I can order without Prime and get stuff in the same amount of time. I switched to Walmart +; they deliver the same day within a few hours, even groceries; Chinese junk is delivered in 2 to 3 days - just as fast as prime; Paramount + is free with Walmart +; Returns will be picked up from your house from the closest Walmart or picked up from your house from Fedex; or just bring it back to Walmart when you visit. $99/year"

Jomashop

1/5

2024-04-04

Worst customer service I have experienced

"The watch took 4 weeks to be delivered and then it was too big for my wife's wrist. It took them 10 days to respond to my return request. When they got it, they told me their 15 day return policy expired and I could take a 25% hit on the watch or they could send it back to me to sell myself. All I wanted was to exchange it for one that fit my wife. Horrible customer service for a $3,000+ purchase. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Amazon.com does not meet the criteria to be ranked

Jomashop is ranked #14 out of 362 in apparel & accessories