1/5

posted Jun-26-2009

It was a nightmare to deal with Audiomagus. I ordered an audio device (Amod DAC $300+) from them on 1/1/2009 and finally received the product on 2/23/2009. In April 2009, the product went dead (no sound output w/o any abuse). I sent it back on 04/27/2009 after getting approval from Audiomagus and have not heard back from them since. Horrible communication. They may or may not reply your email at all. When they do, it could take over 1 week to get a reply, they may not reply at all. Asked them why the delay for sending out the order, was given the following ansers:1) snow weather 2) waiting for part-TXCO 3) waiting for part--back plate. They will charge you right away after order and let you wait more than a month for your order’s “parts”; when you do not have the parts ready, why take order and charge cutomer? After shipping the defective product, I was told that they “are in buyout by the other company….wait for 2 weeks….” Now waaaaaay after 2 weeks, still no reply.

This review was modified by zzffnn on June 26 2009 10:40:31 AM

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