5/5

posted Jul-12-2011

I've been very pleased with NitroRCX. I purchased a 1/10 Brushless PRO Exceed Sunfire and then made another purchase of a battery charger, an extra battery, and toolkit. Yes, I had to do some online research to find out how to fix a setting on the speed controller and yes, I had to order a replacement part--BUT that's the nature of real RC vehicles, and making repairs and modifications, and learning about how everything works is a satisfying part of the experience. I found their prices to be great, the ordering process easy, and their customer service was responsive and friendly (both through LivePerson chat and asynchronous help ticket). I love all of the instructional videos that they have on YouTube. I find the videos have answered just about every question I had and also indicate how committed the company is to its products.

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